I get to the bottom of the situation, and using tried & tested process I design new ways of delighing your customers and improving revenue or other important metrics for your business.
I help discover functionalities that are essential from your customers' stand point and facilitate customer-centric process of building digital product that enables avoiding costly mistakes later on.
I step into your product development cycle, your product, features and conversion & acquisition tactics to make sure that they are focused on your customers' world, challenges, pain points, wants and needs.
2 year project of redesigning & rebuilding the IQ-Platform - the modular system facilitating fast and efficent data analysis and multidivisional communication for B2B companies of any size and industry.
Main goal behind the project was to improve UX and scalability of the IQ-Platform offering - desktop based application facilitating data analysis and multidivisional communication for B2B companies of any size and industry.
Other goals were focusing on regaining lost market share (due to other more flexible solutions) and reducing cost of sales and operation.
Just before releasing beta version of the design system (early 2018), the client informed us that the project is going on-hold for a 2 month due to company restructurization. Unfortunately, after few months our team received an information that the project is not going to be developed further.
One year project of co-creating and conducting the digital UX bootcamp dedicated to people who want to become UX designers followed by on-going part-time conduction of the bootcamps modules.
The goal behind creating digital UX bootcamp was to increase Coders Lab market penetration and strengthen their market position as leader in education by expanding their offering beyond software development courses.
This project was also meant to reinforce activities regarding rebranding from "programming school" to "IT school" .
Between mid 2018 and early 2020 I've conducted around 300 hours of lecturers & workshops, spent 150h+ on mentoring students and consulted 50 different UX projects.
3 month project of designing a field service management application that facilitates integrating, processing and presenting data related to generation, storage and use of energy from Renevable Energy Sources farms.
Main goal behind the project was to expand Electrum Service offering and improve their market position in Poland while improving daily job of their customers - Renevable Energy Sources farms owners and managers.
Client had been building the final product on their own since we finished the project on our MVP in mid 2017. Technical side of the project was basically finished so further product development would require one or two people who understand how to get the data needed from the API and its methods.
Based on Electrum's social media activities, the final version of the product came out in mid 2019.
4 month project of designing mobile application facilitating automated home budget management in terms of bills and other day-to-day costs.
The goal behind the project was to solve the problem of home budget management in automated, convenient and efficient way that no other applications in Polish market been able to do that back then (mid 2018).
After 4 months of development, the project went into a different direction, so I decided to not continue working on the new vision of the app. To my knowledge, UI/UX design eventually did not get implemented and the product hasn't been built into working mobile application.
Almost 2 year project of building web-based marketplace system that connects designers with music bands who wants to release their album without designing album cover from scratch.
The goal behind the project was to facilitate album releasing process for music bands and help them find the best design for their album cover without hassle and uneccessary costs.
Official launch of the marketplace was in late 2016. As far as we know, the project stopped being supported and developed in late 2017. That project was a tipping point for me to solely focus on UI/UX & product design in my career.
During 7 years I designed more than 20 websites/UIs, coded front-end for about 40 projects and was involved into many startup activities (including my own). I also designed logotypes, POS materials and did other marketing activities.
I am a self-driven, growth-oriented, 29 years old UX/UI designer with a great understanding of people, technology and business. I focus on designing great, holistic experience for customers that drives growth & revenue. That makes me tick.Download my CV My purpose and values (company webpage)
That's the first step in product design process. Its main purpose is to understand the business, users, customers and market dynamics and define crystal clear plan of developing the idea of how the product might fit in the market and customers' lives. It's a process to discover "are we building right things".
Plan (a.k.a strategy) is a roadmap to get from point A to point B.
In other words, it's a plan of achieving desired state (business goals) based on current situation.
In product design, Plan is the most important stage because it encapsulates everything that designers need to know to successfully design a solution.
Defining brand, customers and market characteristics & attributes.
Improvement in speed and efficency of the product development cycle.
Clarifying mission, goals & business needs.
Improving focus, efficency and motivation of the project team.
Formulating and planning the development process.
Reducing uncertainty among the project team & stakeholders.
In order to design great product, it's essential to know its recipients. Discovering user & customers needs, challenges, pain points, motivations, aspirations, values, objections is the foundation of any design process The other half of the equation for successful product is auditing, analysing & benchmarking market dynamics & competitors to identify what can make or break your product.
Seeing things in a new way, disrupting biased perspectives, clarifying problem & opportunity space clearly by asking the right questions.
New perspectives and ideas to understand & solve project challenges.
Deep understanding of the customers, market dynamics and competitors' digital products.
Understanding the end-user and identifying what makes the product desirable on the market.
Applying critical thinking and analysing, assesing, synthesing, evaluating and reflecting on information gathered in research.
Identifying ways to gain competitive advantage and deliver great value for the end-users.
Once research is done, you have a lot of data and observations.
Analysing & synthesizing crucial information related to the business goals and customers needs is something that can really move the neddle for your product. Visualizing research data as well as identifying functional and behavioral patterns and presenting them in easy to understand deliverables can improve design process tremendously.
Discovering new ways of thinking about the challenges, generating new insights and visualing research data.
Deep understanding of the project challenges that facilitate effective problem solving.
Reflecting on the research data, sumarizing & prioritizing challenges and decisions, establishing project principles.
Gaining clarity and confidence regarding the best possible direction of the project.
Making decision about next actions in the project, establishing project direction, KPI, iterations, management.
Clear project agenda that reduces cost of development by focusing on essentials.
Once there is mutual understanding of "What" , "Who" , "Where" , "Why" of the project, the right solution can be designed.
It's a process to discover "are we building things the right way".
Once the "Know" phase is over, it's time to actually create something. Create phase is a creative process focusing on designing potential solutions to the identified goals.
Generating concepts and functionalities based on insights, goals & research.
User-oriented functionalities and solutions.
Verifying & improving concepts and decisions based on real world feedback as quickly as possible.
Possibility of creating real differentiation in the developing product.
Selecting & prioritizing concepts and conducting experiments to confirm which concepts show promise.
Not wasting time on on untested and unproven concepts.
Making ideas & conceptcs tangible
Figuring out layout and interactions for defined functionalities.
Speeding up the design process by making concepts tangible.
Creating interactions across product eco-system showcasing real-life usage.
Building ready to test emulation of working product without developers.
Designing final look, flows, and behaviors of the digital product.
Ready to implement prototype.
Testing & evaluating the prototypes to find out the customer-product fit.
Planning, prioritizing and conducting tests on the design to discover ways of improving the product.
Gaining insights about how the product is perceived by the end-user.
Evaluating, generating insights and capture learnings from conducted tests.
Incorporating real user feedback early in the development process and make better decisions throughout the project.
Iterating design & prototype to fix issues and improve product and experiences of the end-user.
Identifying sub-optimal experiences and improving them before the product is live.
Once the solution is created, it's time to implement it into real world. Design itself never makes a difference in the end-users' lives.
It's a process to "make design alive the right way".
Once the prototype is validated with users, it's time to build the real-life working product.
Delivering well documented & ready-to-code design in dev favourite tools.
Streamlining development process.
Support & troubleshooting developers work in agile environment
Streamlining development process.
Evaluation and testing developed product to ensure quality from design.
Bug free design that experience and usability matches the ones from the prototype.
Product itself is not enough to achieve success in the crowded market. Getting traction is sometimes harder than building the product.
Designing efficent processes & funnels that delight customers.
Improved control on the customer experience.
Discovering ways of getting to the target audience based on user research.
Increased leads number.
Facilitate grow across channels and touchpoints using tried & tested methods.
Generating new leads & drive more conversion.
Once everything is working, it's time to optimize the holistic experience around the product to really scale the business and improve revenue.
Improving relevance & clarity of value proposition throughout the most important touchpoints.
Increasing customer retention and decreasing churn.
Fixing, optimizing and connecting suboptimal experiences across the customer journey.
Dazzling your customers and getting ahead of your competitors.
Designing new ways of delivering value for customers.
Potential disruption in your niche and becoming a market leader.
During many years of cooperation together, we successfully completed over a dozen projects! They are always available, have excellent communication skills and are willing to share their knowledge.
Cooperating with them is a pleasure and a very nice experience!
A passionate and professional approach to marketing based on knowledge and experience.
Good communication and projects were completed on time. Very helpful, I can truly recommend them.
Reliable, fast and (most importantly) on time!
Sincere engagement in projects, good communication and work organization. Worth recommending.
Mateusz was a key member of the team responsible for creating the Digital UX course at Coders Lab.
Throughout the remote collaboration, he showcased his cross-disciplinary knowledge in business, design & strategy.
His deep understanding of the UX field and ability to receive and incorporate feedback facilitated the creation of tangible solutions.